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Navigating the Customer Experience

Join host Yanique Grant, Customer Experience Specialist and Author as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience.

Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

More About This Podcast

Mics (1)

Podcast Host(s)

Yanique Grant

Podcast Category:Entrepreneurship
Podcast Status:Active
Caribbean Heritage:Jamaica
Podcast Location:Jamaica

Where To listen

Navigating the Customer Experience

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